--- title: Connect Salesforce B2C Commerce Cloud description: Learn how to authorize your Salesforce B2C Commerce account with M2E Multichannel Connect. url: "https://docs.m2ecloud.com/docs/connect-salesforce-b2c-commerce-cloud/" updated: "2025-05-12" category: Store Setup Guides / Salesforce B2C Commerce Cloud --- # Connect Salesforce B2C Commerce Cloud To authorize your Salesforce B2C Commerce account with M2E Multichannel Connect, you should provide a few configuration values. This guide will show you where and how to find them. ## API Client ID To access your [API Client ID](https://developer.salesforce.com/docs/commerce/commerce-api/guide/authorization-for-admin-apis.html#create-an-api-client), you should create an API client first by following these steps: 1) Sign in to [Account Manager](https://account.demandware.com/). 2) In the left menu, click **API Client** > **Add API Client**. 3) Provide a meaningful API Client name in the **Display Name** field, for example, "*API Access for M2E*". 4) Enter a strong password (also known as the client secret) in the **Password** field. Then, re-enter the same password in the **Confirm Password** field. > ℹ️ You will need this client secret later, so make sure to save it in a secure place. [![Salesforce B2C Add API Client](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Add_API_Client.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Add_API_Client.webp) 5) Navigate to the **Organizations** section. Click **Add**, choose one or more organizations, and click **Add** again. [![Salesforce B2C API Client Add Organization](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_Add_Organization.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_Add_Organization.webp) 6) Navigate to the **Roles** section and click **Add**. [![Salesforce B2C API Client Add Roles](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_Add_Roles-1.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_Add_Roles-1.webp) Under the *Salesforce Commerce API* category, select **Salesforce Commerce API**. [![Salesforce B2C API Client Assign Roles](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_Add_Roles.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_Add_Roles.webp) Once done, click **Add**. 7) Use the filter button to select an organization. For each instance you wish to access, select the instance and click **Add**. [![Salesforce B2C API Client ID Filters](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_ID_Filters.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_ID_Filters.webp) 8) Navigate to the **OpenID Connect** section. In **Default Scopes**, input the following on separate lines: ``` mail roles tenantFilter profile openId ``` In **Allowed Scopes**, input the following on separate lines: ``` sfcc.catalogs.rw sfcc.inventory.availability.rw sfcc.inventory.impex-inventory.rw sfcc.inventory.reservations.rw sfcc.orders.rw sfcc.products.rw sfcc.ts_ext_on_behalf_of ``` Choose *client_secret_post* for the **Token Endpoint Auth Method**. Then, select *JWT* for **Access Token Format**. 9) Add "[**http://localhost:8080**](http://localhost:8080/)" in the **Redirect URIs** field. Click **Save**. [![Salesforce B2C API Client ID Scopes](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_ID_Scopes.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_API_Client_ID_Scopes.webp) 10) Locate your new API client in the table that appears post-save. Copy the **API Client ID** value from the table and paste it into the corresponding field on the “Connect Salesforce” page. [![Salesforce B2C Copy API Client ID](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Copy_API_Client_ID.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Copy_API_Client_ID.webp) ## Password (Client Secret) It is the password that you’ve entered at step 4 of creating an API client. Copy the client secret from your secure place and paste it into the corresponding field on the “Connect Salesforce” page. ## Organization ID It is a unique code that identifies your B2C Commerce instance. To find your Organization ID: 1) Visit your instance's Business Manager website. 2) Sign in with your Account Manager login information. 3) Navigate to *Administration > Site Development > Salesforce Commerce API Settings*. Your Organization ID will be visible on this page. Click **Copy to Clipboard** and paste the ID into the corresponding field on the “Connect Salesforce” page. [![Salesforce B2C Organization ID](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Organization_ID.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Organization_ID.webp) ## Short Code It is an eight-digit identifier used for directing traffic within your B2C Commerce realm. You can find the short code in the same place as your Organization ID: 1) Visit your instance's Business Manager website. [![](https://docs.m2ecloud.com/wp-content/uploads/2024/10/Salesforce-B2C-Business-Manager-URL-1024x249.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/Salesforce-B2C-Business-Manager-URL-scaled.webp) > ℹ️ A Business Manager URL looks like this: > > [zzte-002.dx.commercecloud.salesforce.com](http://zzte-002.dx.commercecloud.salesforce.com/) > where zzte - Realm ID > 002 - Instance ID 2) Sign in with your Account Manager login information. 3) Navigate to *Administration > Site Development > Salesforce Commerce API Settings*. [![](https://docs.m2ecloud.com/wp-content/uploads/2024/10/Salesforce-Commerce-API-Settings-1024x776.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/Salesforce-Commerce-API-Settings.webp) 4) If this is your first time using the B2C Commerce API in your realm, you'll need to click **Request Short Code** to obtain one. > ℹ️ It may take up to 24 hours for the short code to be fully integrated into the CDN and all related routing systems in your setup. Click **Copy to Clipboard** and paste the code into the corresponding field on the “Connect Salesforce” page. [![Salesforce B2C Short Code](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Short_Code.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/SC_Salesforce_B2C_Short_Code.webp) ## Tenant Group ID To find your Tenant Group ID: 1) Log in to **Salesforce Lightning Experience** and navigate to *Setup*. 2) In the *Quick Find* search bar, type **Omnichannel Inventory**. 3) In the *Omnichannel Inventory* section, copy the **Tenant Group ID**. [![](https://docs.m2ecloud.com/wp-content/uploads/2024/10/Salesforce-Tenant-Group-ID.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/Salesforce-Tenant-Group-ID.webp) > ℹ️ Access to *Setup > Omnichannel Inventory* is restricted to Salesforce administrators. Once you’ve entered all four configuration values, click the **Connect** button to authorize your Salesforce B2C Commerce account with M2E Multichannel Connect.