---
title: "Get Salesforce B2C Client ID & Client Secret for Order Management"
description: "This guide explains how to get your Salesforce B2C Client ID & Client Secret in order to allow M2E Multichannel Connect to manage orders, as well as synchronize order data between Salesforce and your sales channels"
url: "https://docs.m2ecloud.com/docs/get-salesforce-b2c-client-id-client-secret-for-order-management/"
updated: "2025-05-26"
category: Store Setup Guides / Salesforce B2C Commerce Cloud
---

# Get Salesforce B2C Client ID & Client Secret for Order Management

This guide explains how to get your Salesforce B2C Client ID & Client Secret in order to allow M2E Multichannel Connect to manage orders, as well as synchronize order data between Salesforce and your sales channels (eBay, Amazon, etc.).

## Step 1. Verify SLAS Administrator Role and Required Scopes

Firstly, ensure that your user account has the necessary **SLAS Organization Administrator** role and access to the correct B2C Commerce instance. For that, follow these instructions:

1) Log in to your Salesforce [Account Manager](https://account.demandware.com/).

2) Click **User** from the left navigation panel. Select the user’s **ID**.

3) Navigate to the **Roles** section. Find the **SLAS Shopper Admin API** category with the **SLAS Organization Administrator** role beneath it.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/SLAS-Organization-Administrator-1024x715.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/SLAS-Organization-Administrator-scaled.webp)

4) Ensure the role is applied to the correct B2C Commerce instance:

- Click the filter button next to the role.
- Check that the box next to the required instance is selected.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/SLAS-Role-Filters.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/SLAS-Role-Filters.webp)

## Step 2. Create a SLAS Client

To create a **SLAS Client**, follow these steps:

### Access the SLAS Admin UI

1) Open the SLAS Admin UI by replacing `{{short-code}}` in the URL below with the Short Code used by your B2C Commerce instances:

```
https://{{short-code}}.api.commercecloud.salesforce.com/shopper/auth-admin/v1/ui/
```

> ℹ️ You can find the Short Code by following the instructions in [this guide](https://docs.m2ecloud.com/docs/connect-salesforce-b2c-commerce-cloud/#short-code).

2) Log in to the **SLAS Admin UI** using your Account Manager credentials.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Login-1024x337.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Login.webp)

### Configure the SLAS Client

Repeat the following steps for each B2C Commerce instance requiring access to Shopper APIs:

1) From the top navigation, click **Clients**.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Clients-1-1024x548.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Clients-1.webp)

2) Click **Add Client**.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Add-Client-1024x704.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Add-Client.webp)

3) Choose a tenant by clicking **Choose Tenant...** and selecting a B2C Commerce instance.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Choose-Tenant-1024x838.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Choose-Tenant.webp)

4) In the **What site will be used?** field, enter the site ID you've selected when connecting the Salesforce account in M2E.

[![Salesforce B2C SLAS Admin Site](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Site-1024x849.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Site.webp)

5) In the **Which App Type will be used?** field, select the **BFF** or **Web App** type.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-App-Type-1024x825.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-App-Type.webp)

6) In the **Enter custom shopper scopes** field, provide the required scopes:

```
sfcc.ts_ext_on_behalf_of
sfcc.orders.rw
sfcc.products.rw
sfcc.shopper-products
sfcc.shopper-productlists
sfcc.shopper-product-search
```

7) Click **Submit**.

### Access Client Secret

If you've selected **BFF** or **Web App**, a Client Secret is generated automatically and displayed at the top of the results page.

Make sure to copy the **Client ID** and **Client Secret** from there.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Client-Secret-ID-1024x714.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Salesforce-B2C-SLAS-Admin-Client-Secret-ID.webp)

> ⚠️ The Client Secret is displayed only once for security reasons. Copy and save it in a secure location.

## Step 3. Input Client ID and Client Secret

Once you have the **Client ID** and **Client Secret**, enter them in the appropriate fields within the M2E Multichannel Connect app to enable order management.

[![](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Input-Salesforce-B2C-Client-ID-and-Client-Secret-1024x567.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/12/Input-Salesforce-B2C-Client-ID-and-Client-Secret-scaled.webp)