---
title: Manage orders across multiple platforms
description: "Learn how to use M2E Multichannel Connect to manage orders from eBay, Amazon, TikTok Shop and other marketplaces directly in your e-commerce platform."
url: "https://docs.m2ecloud.com/docs/manage-orders-across-multiple-platforms/"
updated: "2025-12-31"
category: M2E Starter Guides / Order Management
---

# Manage orders across multiple platforms

Are you selling products across eBay, Amazon, TikTok Shop, and other marketplaces? M2E Multichannel Connect lets you process orders from all your sales channels in one place.

The application automatically imports orders from connected marketplaces (eBay, Amazon, Walmart, Kaufland, TikTok Shop, Temu, OTTO, and more) into your store, so you can handle fulfillment from a single dashboard.

Watch the [video guide](https://youtu.be/Ep16o5xZj1c) to see order processing in action.

[How to manage orders on multiple platforms with M2E Multichannel Connect](https://www.youtube.com/embed/Ep16o5xZj1c?feature=oembed)

Although the video focuses on order management in WooCommerce, the workflow is the same for other platforms, including Shopify, BigCommerce, Ecwid, Salesforce (B2C & B2B), Shopware, PrestaShop, Lightspeed POS, and Square POS.

## Set up order management

To configure your order management settings:

1. Navigate to the *Settings* page.
2. Select your connected Channel from the drop-down menu.

[![Order management settings in M2E Multichannel Connect](https://docs.m2ecloud.com/wp-content/uploads/2024/10/M2E-Cloud-Order-Management-Settings.webp)](https://docs.m2ecloud.com/wp-content/uploads/2024/10/M2E-Cloud-Order-Management-Settings.webp)

Order management settings should be set individually for each marketplace. [This guide](https://docs.m2ecloud.com/docs-category/order-settings/) walks you through each setting so you can customize how M2E imports orders into your system.

> ℹ️ Are you using Amazon FBA for order fulfillment? [M2E Amazon MCF](https://docs.m2ecloud.com/docs-category/amazon-mcf-en/) allows you to use that same FBA inventory to ship orders from your store and other marketplaces, keeping order management unified.

## Order Settings

- [Order Creation from a Specific Date](https://docs.m2ecloud.com/docs/order-creation-from-a-specific-date/)
- [Order Status Mapping](https://docs.m2ecloud.com/docs/order-status-mapping/)
- [Order IDs Customization](https://docs.m2ecloud.com/docs/order-ids-customization/)