---
title: Product with Barcode not Found
description: Learn why Kaufland shows “Product with barcode not found” and how to create a new PID in M2E when your product isn’t in the catalog.
url: "https://docs.m2ecloud.com/docs/product-with-barcode-not-found/"
updated: "2025-11-21"
category: Kaufland / Common Kaufland Errors (Troubleshooting) / Kaufland Listing Errors
---

# Product with Barcode not Found

If you see the error *“Product with barcode xxxxxxxxxxxxx not found”* when listing products on Kaufland, it means that Kaufland couldn’t find an existing product in its catalog with the EAN you provided. In other words, this item doesn’t yet exist in the Kaufland catalog and must be created as a new product entry.

Follow the steps below to resolve the issue in M2E and list your products on Kaufland.

## Common reasons

This error typically appears when:

- The EAN is valid but not yet associated with any PID in Kaufland’s catalog.
- The product is new to Kaufland and has never been listed before.
- The EAN was recently created and is not recognized in Kaufland’s database yet.

## How to fix the error

### Step 1. Verify your EAN

Ensure the EAN assigned to your Store/Catalog product is valid and GS1-registered. Kaufland only accepts official identifiers.

### Step 2. Create a new PID

Since the product doesn’t exist in Kaufland’s catalog, you will need to create a new PID in M2E Multichannel Connect:

1) Go to the *Listings* page in M2E Multichannel Connect and use filters to display the products marked with this error. See [our quick guide](https://docs.m2ecloud.com/docs/identify-listings-affected-by-kaufland-errors/) on how to locate listings that require your attention.

[![M2E Cloud Kaufland Product with Barcode Not Found](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Kaufland-Product-with-Barcode-Not-Found-scaled.webp)](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Kaufland-Product-with-Barcode-Not-Found-scaled.webp)

2) Click **Set PID > Create a new PID**next to the item.

[![M2E Cloud Create New Kaufland PID](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Create-New-Kaufland-PID-scaled.webp)](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Create-New-Kaufland-PID-scaled.webp)

3) Choose the correct Kaufland category for your product.

[![M2E Cloud Create New Kaufland PID](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Set-Kaufland-Category-scaled.webp)](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Set-Kaufland-Category-scaled.webp)

4) Fill in all required and recommended attributes.

[![M2E Cloud Set Kaufland Category Attributes](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Set-Kaufland-Category-Attributes-scaled.webp)](https://docs.m2ecloud.com/wp-content/uploads/2025/11/M2E-Cloud-Set-Kaufland-Category-Attributes-scaled.webp)

5) Confirm to submit the new product data for review.

M2E will automatically send your offer under the new product entry. Kaufland will review the information and, if everything meets their standards, will create a new catalog entry with its own PID.

> 💡 For more details on how Kaufland PIDs work and how to create them in M2E Multichannel Connect, see [our step-by-step guide](https://docs.m2ecloud.com/docs/manage-kaufland-pids-when-listing-products-in-m2e/).

## Kaufland Listing Errors

- [Attribute Picture has Invalid Value](https://docs.m2ecloud.com/docs/attribute-picture-has-invalid-value/)
- [Product with Barcode not Found](https://docs.m2ecloud.com/docs/product-with-barcode-not-found/)
- [Barcode is Empty / Barcode is Invalid](https://docs.m2ecloud.com/docs/barcode-is-empty-barcode-is-invalid/)