Table of Contents
Identify the approved TikTok Shop shipping carriers, ensure correct shipping, and manage everything with M2E Multichannel Connect.
ℹ️ Learn more about the TikTok Shop UK Shipping requirements and providers.
Self-Shipping (UK) - Requirements #
- Meet TikTok Shop’s Seller Performance targets.
- Using “Ship by Seller”? Choose only from the UK Integrated (approved) carriers list.
- Upload a valid, trackable tracking ID for every dispatched order in the Seller Center.
UK-approved TikTok Shop Shipping Providers #
These are TikTok Shop-approved shipping couriers connected to Seller Center. If you use Ship by Seller, you must choose from this list.
Examples:
- EVRi (Hermes);
- DHL UK;
- Yodel UK;
- UK Mail;
- DPD UK;
- DX Delivery;
- Royal Mail - Tracked 24®/48® only;
- Parcel Force;
- Panther UK;
- Amazon Logistics (excluding orders fulfilled via the Amazon website);
- Amazon Shipping UK;
- Fastway;
- APC Overnight.
ℹ️ See the current list in your Seller Center.
Connect TikTok Shop to Amazon MCF via M2E Cloud - automatic pick-pack-ship so you grow, not box.
Choose Your Shipping Method #
- Go to Seller Center > Orders > Shipping Options and pick Seller Shipping or TikTok Shipping.
Key rules:
- The method is account-level (no mixing per order).
- Changes apply to new orders only. Example: Switch on Nov 8 > Orders placed before Nov 8 will keep the old method.
TikTok Shipping (Default for new sellers):
- Buyer details are masked (name, email, phone, and address shown partially).
Why Sellers Must Add a Valid Tracking ID #
- A Tracking ID is issued by the carrier at dispatch (it’s on the shipping label).
- Valid, traceable IDs let buyers and sellers monitor delivery in real time.
- Every order must include a valid Tracking ID in TikTok Shop Seller Center.
See examples of approved integrated shipping carriers, services, and valid Tracking IDs below.
Legend: A = letter, N = digit.
| Shipping carrier | Valid tracking pattern(s) |
| Royal Mail | AA NNNNNNNNN GB |
| EVRi (Hermes) | AAAAAA NNNNNNNNNN or NNNNNNNNNNNNNNNN |
| DPD | 1550/1597 + NNNNNNNNNN [+ A/N] or NNNNNNNNNN |
| Yodel | JJD NNNNNNNNNNNNNNNN or JD NNNNNNNNNNNNNNNN |
| Amazon Logistics | AA NNNNNNNNNN |
| Parcel Force | AA NNNNNNN / NNNNNNNNNNNN / AA NNNNNNNNN AA / AAAA NNNNNNNNNN |
| UK Mail | NNNNNNNNNNNNNN |
| DHL UK | NNNNNNN / NNNNNNNNNN / M NNNNNNNNNNNNN / NNNNNNNNNNNNNN |
Upload a Tracking ID in Seller Center #
- Go to Seller Center > Manage Orders > Upload.
- Download the template (blank or prefilled with “Ship by Seller” orders in Awaiting Shipment).
- Fill in the required fields, including a valid, traceable Tracking ID, then re-upload the file.
How to Tell a Tracking ID is Valid #
- Single order (Seller Center): Paste the ID > matching carrier appears > select it > confirm package. Order flips to RTS (Ready to Ship). If invalid, you’ll see an error.
- Batch upload: Upload the Excel file. The checker flags problems, highlighting invalid IDs in red. Fix and re-upload.
- API: You’ll receive an error response for invalid IDs. Correct and resend.
