The error "Bank not linked. Product not submitted for review. Please complete the required tasks" typically appears when you're trying to submit products to TikTok Shop, but your account setup is incomplete, specifically, your bank account is not yet linked. TikTok requires certain verification steps before allowing products to go live, including linking a bank account for payouts.
This guide will show you how to set up your bank account on TikTok Shop, so you can start selling your products with M2E Multichannel Connect.
How to fix the error #
Step 1. Provide bank account details #
1) Open the TikTok Shop Seller Center in your browser or app.
2) Click on the Finances tab located at the bottom-left of the screen.
3) In the Primary Bank Account section, select Manage Bank Account.
4) Complete the required verification steps. TikTok Shop may ask you to upload documentation.
5) Wait for verification. TikTok will confirm the validity and ownership of your bank account.
⚠️ Make sure your bank account name matches the registered business or individual name on your TikTok Shop account. Mismatches may delay verification.
Step 2. Check payment method details #
ℹ️ This step is only necessary if you need to update or change your existing payout account.
TikTok Shop automatically deposits payouts into your linked bank account. If your banking details are outdated or you’d like to receive payouts in a different account, you can update them through the Seller Center. To do this:
1) Go to My Account > Account Settings > Bank Accounts.
2) Click Change Account.
3) In the Add Payout Method section, select Bank Transfer.
4) Enter your new bank account details and click Continue.
5) Review and confirm your information on the pop-up page.
Step 3. Complete all required business information #
An incomplete business profile can also trigger this error. To avoid issues, go to My Account > My Profile in TikTok Shop Seller Center.
Make sure the following information is filled in and verified:
- Business name
- Tax information (if applicable)
- Identity documents
- Phone number and email address
Step 4. Try to submit your product again #
Once your bank and profile setup is complete, go back to M2E Multichannel Connect and resubmit your products for review.
1) Select the TikTok Shop products affected by the error in the Listings tab.
2) In the mass actions menu, click Manage Items > List.
If your bank account information is verified, and the submitted products comply with TikTok Shop’s guidelines, they will be listed, and their status will update to "Active".
ℹ️ Have additional questions? Reach out to the M2E support team through our contact form.
